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Front Office

Reachability in the home office

We are usually available between 9 a.m. and 3 p.m. on the service numbers listed below. Should we not answer directly, please be patient for a while.

Anja Neuhaus +49 (0)1573 4902583 (by phone)
Cristina Schalk +49 (0)176 52295968 (by phone and whatsapp)

Outside these times you are welcome to send us an e-mail to

Online office hour

Monday from 9 to 11 a.m., Wednesday from 10 to 12 a.m., Thursday from 8 to 12 a.m. and Friday from 12 a.m. to 2.30 p.m.
Here you will find our Chat.

Dear students,

Due to the current situation, the ZFA will discontinue all attendance consultation hours until further notice. On our homepage we provide information about the course of the wintersemester and the summersemester to the extent as we ourselves will obtain information and will be able to make plans. If you have any questions that go beyond the information provided there, please send us an email to or use our online chat. We will answer emails promptly. Please understand, however, that we cannot answer all questions at all times, as new developments will entail further planning and decisions.

If you urgently need a course certification, please send us an e-mail to and indicate which course you attended in which semester, as well as your matriculation number. Please use your university e-mail address exclusively.

Course certificates

As verification for examination offices the Transcripts of Records (ToR in Campus Office) can be printed on your own. Signatures and stamps are given during the office hours.

We are there to answer all your questions regarding...

  • deadlines and dates
  • course registrations (using Campus Office) and exams
  • how to credit courses in the "Optionalbereich"
  • compulsory attendance
  • workload

For general enquiries contact us at

Head of administration

Anja Neuhaus

Room SH 2/209
Tel.: +49 (0)234 32-26753

Cristina Schalk

Room SH 2/207
Tel.: +49 (0)234 32-28182

Audi Brim
Apprentice in office management

Student Co-workers
Eileen Rückwald

Raum SH 2/207

Requests for German courses?

Do you have questions about German as a foreign language? Our colleagues from the German as a Foreign Language department will be happy to help you. Here you will find an overview of contact options and opening hours: Information and advice DaF.